Q: How do you base your pricing?
A: Current pricing for clients using the autobuy is set by the Cointrader sell price. After deducting a commission, the balance is converted over to USD, then into the corresponding amount of Bitcoin based on the Cointrader price. That amount is then sent to your wallet.
Q: How long will it take to get my Bitcoin?
A: For the autobuy/xfers system, it depends on how quickly the bank notifies xfers. Once they have been notified, and let our system know the payments been completed, the trade is done and the coins sent to your wallet.
Q: I made a payment to Xfers, but haven’t gotten my bitcoin?
A: There could be a number of reasons for this.
How long has it been? Sometimes it takes several minutes for the bank to notify xfers of the transfer.
Did you put your proper xfers account in the transaction? If you think theres a problem, take a screenshot of the transfer and email it xfers (support (at) @xfers.io).
If you go to your xfers account do you see a balance? If you do, that means that the transaction may have expired. You can come back to Coin Republic, place another order, and use the balance to pay for the order. Then the transaction should happen right away.